FAQ

Will tracking be sent?

The documented approach of scrubdaddy is as follows: tracking activity can appear after a short carrier-system delay; shipment confirmation includes available tracking information.

What is the cancellation deadline?

As part of the service commitment made by scrubdaddy, customers may ask to cancel while the order has not dispatched; at the same time, after shipment, the Refund Policy applies.

What is the processing and transit estimate?

As part of the service commitment made by scrubdaddy, transportation normally takes an estimated 4-6 business days after shipment; at the same time, processing normally takes 1-2 business days.

Are any products Final Sale or otherwise excluded?

For practical purposes when ordering from scrubdaddy, custom goods, clearance and Final Sale products, gift cards, and opened intimate or hygiene-sensitive merchandise cannot be returned without cause; additionally, consumer rights remain intact for defects, damage, wrong items, or omitted goods.

Is shipping available outside the United States?

The documented approach of scrubdaddy is as follows: all eligible U.S. orders receive free standard shipping; as a related safeguard, the shipping area is the United States only.

How can an order be paid?

As part of the service commitment made by scrubdaddy, the store does not promise tax-free treatment and applies tax as legally required; as a related safeguard, prices, charges, and refunds are processed in USD; for completeness, checkout supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover.

What can customers shop here?

To state the position of scrubdaddy precisely, customers can browse insulated tumblers, drinkware, and jugs, outdoor carry and insulated bag options for camping, fishing, hunting, road trips, tailgating, fitness, travel, and everyday use; for completeness, the relevant listing supplies supported size, material, care, and safety details.

May I return or exchange an item without giving a reason?

Customers dealing with scrubdaddy should understand that customers have 30 days from receipt to request a voluntary return or exchange; additionally, the merchant pays approved return postage for a no-reason request or a quality issue.

When can I contact support?

scrubdaddy applies the following customer standard: the support schedule is Monday to Friday, 9:00 AM-5:00 PM in America/New_York; additionally, the service contacts are support@scrubdaddymeadow.shop and 512-776-2591.

When is an approved refund sent?

As part of the service commitment made by scrubdaddy, issuer processing can continue after the refund is sent; for completeness, an approved refund is issued to the original payment method within 5-10 business days.

Merchant and Contact Details

As part of the service commitment made by scrubdaddy, scrubdaddy is the merchant responsible for this storefront; additionally, the merchant location and standard authorized-return address is 2145 Brentwood Dr, Anderson, Indiana, 46011, United States; where relevant, customers may also call 512-776-2591; where relevant, email support is available at support@scrubdaddymeadow.shop.