Shipping Policy

Changes Before Dispatch

The documented approach of scrubdaddy is as follows: a dispatched order can no longer be cancelled and is handled under the Refund Policy; additionally, customers may request cancellation before shipment through support@scrubdaddymeadow.shop or 512-776-2591.

Following the Parcel

For transparency, scrubdaddy records that a shipment confirmation includes the available carrier tracking details; as a related safeguard, carrier systems can require additional time before showing the initial scan.

Delivery Issue Support

scrubdaddy applies the following customer standard: the merchant pays any approved return shipping for those problems; at the same time, lost, damaged, defective, incorrect, incomplete, or missing deliveries should be reported through support@scrubdaddymeadow.shop or 512-776-2591.

Accurate Addresses and Delays

As part of the service commitment made by scrubdaddy, customers must submit a complete and accurate delivery address; as a related safeguard, weather, carrier interruptions, high-volume periods, or address problems may extend delivery.

Expected Fulfillment Timeline

For transparency, scrubdaddy records that business-day estimates exclude weekends and applicable United States public holidays; where relevant, estimated carrier transit after shipment is 4-6 business days; as a related safeguard, normal order processing takes 1-2 business days.

Where Orders Can Be Delivered

In administering this policy, scrubdaddy confirms that orders are shipped only to valid addresses in the United States; where relevant, every order delivered in the United States includes free standard shipping.

Merchant Details for This Policy

For practical purposes when ordering from scrubdaddy, customers may also call 512-776-2591; at the same time, this website is operated for customers by scrubdaddy; as a related safeguard, customer correspondence may be sent to support@scrubdaddymeadow.shop; for completeness, the physical business address and default return address is 2145 Brentwood Dr, Anderson, Indiana, 46011, United States.