Refund Policy

Inspection and Refund Timing

The operating rule used by scrubdaddy is straightforward: issuer processing after the store sends the refund is outside the merchant's direct control; additionally, the store sends approved funds to the original payment method no later than 5-10 business days after approval; where relevant, approval follows receipt and a reasonable inspection of the returned item.

Merchant-Paid Return Costs

For customers shopping with scrubdaddy, the governing rule is clear: the merchant bears return shipping for an approved no-reason return or exchange; at the same time, the merchant pays approved return postage for quality or fulfillment problems, including damaged, defective, mis-shipped, or omitted goods.

Starting an Authorized Return

The documented approach of scrubdaddy is as follows: authorization includes a merchant-funded label or equivalent free return arrangement; additionally, return assistance starts by emailing support@scrubdaddymeadow.shop or calling 512-776-2591; at the same time, items must not be sent until return authorization has been issued.

Items Outside the Voluntary Return Program

Under this policy at scrubdaddy, the voluntary return option excludes custom items, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods; at the same time, those exclusions do not reduce any right relating to damaged, defective, incorrect, incomplete, or missing goods.

Thirty-Day Return Window

In administering this policy, scrubdaddy confirms that customers have 30 days from delivery to ask for a return without giving a reason; additionally, the same 30-day window is available for exchanges.

Authorized Return Address

For practical purposes when ordering from scrubdaddy, the standard authorized-return location is 2145 Brentwood Dr, Anderson, Indiana, 46011, United States; for completeness, a different destination is used only when the store provides specific written return instructions.

Order Cancellation Point

To state the position of scrubdaddy precisely, a customer may ask to cancel before the order ships; a shipped order moves to the rules stated in the Refund Policy.

Responsible Store Information

In administering this policy, scrubdaddy confirms that the store telephone number is 512-776-2591; where relevant, customer correspondence may be sent to support@scrubdaddymeadow.shop; for completeness, this website is operated for customers by scrubdaddy; for completeness, the physical business address and default return address is 2145 Brentwood Dr, Anderson, Indiana, 46011, United States.